Everything you need to know about shopping Pretty Expensive—from selecting your size and understanding order processing to shipping, international delivery, returns, exchanges, and caring for your pieces.
01 — WHERE IS MY ORDER?
Once your order has been processed and shipped, you'll receive an email containing your tracking information.
Your tracking information will provide the most current update regarding your delivery.
02 — HOW LONG WILL MY ORDER TAKE?
Because our pieces are prepared specifically for each order, processing times may vary by product.
Your estimated processing and shipping timeframe will be provided on the applicable product page and during checkout.
03 — DO YOU ACCEPT RETURNS?
Our return eligibility varies by product.
Please review our current Returns & Exchanges Policy before making a purchase.
Certain personalized, made-to-order, or final-sale items may not be eligible for return.
04 — HOW DO I CHOOSE MY SIZE?
Each product page includes available sizing information.
We recommend reviewing the size guide before placing your order, particularly for fitted or structured pieces.
When in doubt, contact Client Care.
05 — WILL THE PRODUCTS LOOK EXACTLY LIKE THE PHOTOS?
We make every effort to represent our pieces as accurately as possible.
Actual colors may vary slightly depending on lighting, photography, and individual screen settings.
06 — HOW SHOULD I CARE FOR MY PIECES?
Care instructions vary by material and product.
Please follow the care instructions provided with your specific piece to preserve its appearance and quality.
07 — DO YOU OFFER GIFTING?
Yes.
Pretty Expensive pieces are designed to make beautiful gifts for the woman who appreciates thoughtful luxury.
Gift options and availability will be displayed where applicable.
08 — WILL MY ORDER ARRIVE IN PRETTY EXPENSIVE PACKAGING?
Our packaging is designed to provide a refined Pretty Expensive experience from the moment your order arrives.
Packaging may vary depending on product and fulfillment requirements.
09 — CAN I CHANGE OR CANCEL MY ORDER?
Because orders may begin processing shortly after purchase, changes or cancellations cannot always be guaranteed.
Please contact Client Care as soon as possible if you need assistance.
10 — HOW CAN I CONTACT PRETTY EXPENSIVE?
For questions about your order, products, sizing, returns, or anything else regarding your Pretty Expensive experience, contact:
Aurivelleint@gmail.com
Please include your order number when contacting us about an existing purchase.